Hot Tub FAQ

What sizes do the tubs come in?
  • Small tub (2-4 person)
  • Medium tub (4-6 person)
  • Large tub (6-8 person)
What are the main differences between our hybrid (cedar/plastic) hot tubs and the acrylic spa pools?

Deciding between our hybrid (cedar/plastic) hot tubs or acrylic spas depends mostly on personal preference and each individual situation. There are however many reasons for choosing one of our style tubs. The vertical walls and greater depth of our tubs surrounds the bather with more water than would be found in a acrylic spa, so there is a greater effect of buoyancy in the hot tub. In addition, there is typically much more leg room since you can stretch out under the bench seats and taller bathers are more comfortably accommodated. Because of a wooden hot tub’s greater depth, a smaller diameter hot tub will seat the same number of people as a larger plastic spa and a smaller surface area means less heating expense. And of course, there’s the rustic look of a hybrid tub. From an aesthetic point of view, nothing matches the appearance of a Western Red Cedar hot tub with its pure, simple, natural looks that would look great in any backyard.

Features about the plastic inner shell
  • Made in New Zealand from a thermo-plastic material
  • Hygenic and easy to clean
  • Tough and durable
  • UV resistant material
  • Minimizes the algae growth
  • Fully ribbed for proven strength
  • Non toxic food grade (FDA approved)
  • Standard colour is black. Other colour choices available including dark grey, light grey, dark blue and beige
  • 10 yr warranty
What are the health benefits of a Paradise Hot Tub?

The benefits of hydrotherapy have been known for thousands of years, ancient civilizations enjoyed bathing in hot water springs and hydrotherapy was born. Hydro massage, as we call it, is both physical and mental. There are three factors at work in a hot tub, heat, buoyancy and massage, combined they create a perfect environment that can be used to treat a number of ailments from arthritis to minor sports injuries. Immersing your body in hot water raises the body temperature causing the blood vessels to dilate, resulting in increased circulation and endorphins, your own natural painkillers. It also helps reduce blood pressure and high blood sugar levels. Our tubs are deeper than conventional acrylic types, making you more buoyant, you lose over half your bodyweight, relieving pressure on joints and muscles, creating a relaxing sensation you can’t get in a normal bath. The massaging action in the water is created from the bubble bench and jets positioned in tub, these send a mixture of warm water and air through the jet nozzles, gentle massaging away all those aches and pains caused by the daily stresses of today’s fast pace of life. Simply soaking in a hot, swirling, tub will, we guarantee, leave you mentally and emotionally relaxed. Twenty minutes in the morning can give you a fresh start and a long soak before bed can help improve sleep. A hot tub is something you’ll want to experience every day, relaxing in your own garden. We can’t think of a better way to unwind at the end of the day.

What do I need to be able to site the tub?

Ideally, the tub should be placed on a firm foundation such as a concrete or wooden pad. Paving stones or gravel/scoria stones with a firm base underneath are also ideal.

Please visit our Hot Tub Site Preparation webpage for more info.

How do you keep the water clean?

The water is filtrated through a 50sqft cartridge filter that comes with all our electrically heated tubs. this filter and pump can also be purchased as an optional extra for our wood-fired and gas/wood-fired tubs.

We recommend our Mineral Spa natural water treatment.

Please visit our Hot Tub Care And Maintenance webpage for more information.

How difficult is it to operate?

Very user friendly with detailed instructions all included.

What type of base is needed for the hot tub to sit on?

Please visit our Hot Tub Site Preparation webpage for more information.

Outside finish

Outside of tub finished off with a penetrating, anti-fungal wood oil (Wood-X) providing additional UV protection with the natural looking colour tint that we apply.

What is a safe temperature for the water?

Typically most people feel that 38 – 41 C is a comfortable temperature.

How do I empty the tub?

​​​​A drain hole in the base of the tub wall with an external drain valve is all provided for easy draining.

Natural volcanic mineral water treatment

Our tubs come with 1 years supply of natural volcanic mineral water treatment which takes the place of chlorine so no chlorine is required. This product is manufactured in the US and is sourced from Japan.

Please visit our Treatment webpage for more information.

Beautiful natural cedar look
Our tubs have beautiful cedar wood seats, top rim piece that provides a 360 degree shelf, outside wall and steps Only beautiful cedar wood finished off with the marine clear-coat product on the inside of our tubs Only beautiful cedar wood finished off with an anti-fungal, UV resistant, natural looking wood oil on the outside of the tub
Our tubs also all come with...
Stainless steel bands around tub Mineral Spa - Natural volcanic water treatment product
How much does it cost to run the hot tub?

Generally speaking around $1-$2 a day depending on usage. Because of the insulated tub wall and the New Zealand made heat retention cover that our tubs come with, our tubs are very well insulated so similar running costs to a acrylic tub.

What is the lead time time?

Generally around 2-4 weeks time from the 25% deposit payment depending on current orders.

Do you supply a lockable cover?

Yes. A New Zealand made compliant, hard, lockable, heat retention cover is included with all our tubs. Complies with New Zealand safety standards. Standard supplied colour is black. Other colours available on request for an extra NZ$100.00.

What are the council regulations?

Because our tubs all come with a lockable compliant cover, our tubs are all compliant and don't require any fencing but best to check with your local council to be sure if you wish.

Do you offer finance to pay the hot tub off?

Finance is available through Gilrose Finance.

Click here to complete online form

Can you supply overseas?

Yes, we can ship to Australia or beyond so please contact us for shipping rates. As a guide, to Australian east coast cities for collection from the freight depot is generally around NZ$800.00-NZ$1,200.00 depending upon which tub size.